Transforming Healthcare Technology

One Practice At A Time

A New Breed of MSP

Healthcare systems invest millions of dollars in people, process, and technology every year with little to no understanding of what it takes to monetize that significant investment. That was the impetus behind baytechIT.

With access to the cutting-edge technology and highly-skilled engineering personnel of the two organizations, New England’s Baystate Health System and VertitechIT have teamed up to meet the increasingly complex IT needs of medical practices, clinics, and healthcare social service organizations that interact with the hospital every day.

BaytechIT is believed to be a first-of-its-kind independent joint venture, providing  monitoring and management of information technology networks, telephony, clinical engineering support and other IT-related consulting and engineering expertise previously unaffordable to the local healthcare community.

Healthcare IT Solutions FOR Healthcare Professionals


  • One fixed, monthly fee includes management, monitoring, OS system upgrades, and technical support
  • Proactive remote monitoring of all key onsite components 24 hours a day, 365 days a year
  • Support via local help desk with remote remedial capability
  • Automatic upgrades of server and workstation operating systems
  • Advanced security procedures to guard against malware, ransomware, and other cyber threats


  • CIO/CTO Advisory Services
  • 24/7/365 Monitoring
  • On-Site Technical Support (if needed)


  • Clinical and Workflow Optimization
  • HIPAA Compliance
  • Telecommunications
  • Equipment Financing
  • Project Management
  • Clinical Engineering


1. The area’s only healthcare-centric IT managed service provider
2. Free IT assessment to review infrastructure capabilities and deficiencies
3. One low monthly price with no hourly minimum or maximum
4. Open access to nationally-respected medical industry experts for advice and consultation
5. Easy to understand management and consulting services to meet individual practice needs
6. Every contract can be cancelled with thirty days’ notice, for any reason

BaytechIT is the largest MSP in western Massachusetts with over 150 healthcare clients and over 16,000 devices under management. Our locally-based service desk handles nearly 400 calls every day.